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Welcome to FirstMold. These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms, which establish a contractual relationship between you and FirstMold.

Use of Services

Our services are available to individuals and businesses capable of forming legally binding contracts under applicable law. If you do not qualify, please do not use our services.

Orders and Production

Orders placed with FirstMold must specify all necessary details concerning product specifications, quantities, and delivery deadlines.
Changes to orders may be subject to additional charges and altered delivery schedules.
Cancellations may be accepted within a specified period, beyond which they may incur charges.

Intellectual Property Rights

FirstMold respects intellectual property rights and expects the same from you. Any designs or specifications provided by clients remain their property. However, FirstMold retains the right to use knowledge and techniques acquired during project execution for other purposes.
Confidential information received from clients will be protected and not disclosed without permission, except as required by law.

Pricing, Payments, and Taxes

Prices are determined based on the specifications of each order, with payment terms outlined in individual contracts.

Quality Assurance and Returns

FirstMold commits to adhering to high-quality standards. Products found to be defective under normal use will be replaced or repaired as per the warranty terms specified in individual contracts.

Limitation of Liability

FirstMold’s liability for losses or damages arising out of or in connection with our services is limited to the total value of the order. We are not liable for indirect, incidental, or consequential damages.

Dispute Resolution

Any disputes arising under these Terms and Conditions will be resolved through arbitration or in the courts of the jurisdiction where FirstMold is based, unless otherwise agreed.

Amendments

FirstMold reserves the right to amend these Terms and Conditions at any time. Such amendments become effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the new terms.

Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us through our website or at the provided contact details. (Please note: Our non-order contact email: marketing@firstmold.com）

Acceptance of Terms

By using the services provided by FirstMold, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.