FAQ

Basically, we respond within 24H when receive the RFQ. If the quote is delayed, we will notify you as soon as possible

We can accept 3D CAD files in STL, STEP ,Solid work or IGES format. 2D drawings.
And please note 2D drawing only could be quoted in a rough price.

Firstmold China Limited offers a lot of finishing services to achieve client’s requirement.
Such as anodizing, painting, powder coating, plated and so on.

Lead times in working days, and basically we work 6 days in a week.
If you project is urgently, we can arrange to work overtime on Sunday if needed.

Yes, we can. But basically the tolerance depends on a number of factors, such as part’s size, design geometry, surface finish. It would be better if you can specify which areas in your design have critical tolerances , so we can discuss which based on our technology.

We can accept 3D CAD files in STL, STEP ,Solid work or IGES format. 2D drawings.
And please note 2D drawing only could be quoted in a rough price.

For the prototyping, basically the new client need to pay in advanced for the first 5 orders then start the production. After that we will consider paying before shipment
But as for the tooling orders , it require a 50% deposit in advance, and the balance must be paid after T1 samples were approved.

Now we accept bank to bank wire transfer only.

It is depend on the part’s tolerance, structure or other special features. It would be better if you can send us your project then give you a more accurate lead times.
As for the shipping , basically it will take about 3-4 working days from China to Europe, 1-2 working days to USA if via air shipment.

 We accept customer-supplied material for machining if it fits with our machine capabilities.

We do not offer any design services, and 2D drawing only for quoting , we need a CAD model when start the production.

 Indeed, A non disclosure agreement “NDA” would be arranged at the beginning